For all inquiries, please contact us using the form or email us at support@moderndepot.co

Please go to the “Track Your Order”  page, if you want to track your order. Fill your tracking number provided in your shipping confirmation email.

FREQUENTLY ASKED QUESTIONS

How long will it take for my order to arrive?

It will usually take 4-15 business days for all orders to arrive within USA. Shipping times vary from product-to-product; based on demand and shipping location. International Order will take up to 15-45 days for delivery.

How do i check the status of my order?

Just click on “Track your Order” under support section on moderndepot.co to find the real-time update of your shipment. We also send you tracking number within 1-3 business days after the order pick up by the shipping carrier.

Why is my tracking number not updating online?

Please allow 2-3 days for your tracking number to be updated in the shipping carrier system for the latest updates.

What to do if i received a Damaged or Incorrect products?

If you receive a damaged item you must notify us within 3 days of receipt at support@moderndepot.co for a replacement item or a refund to be issued. Also send photos of damaged items and packaging it arrived in. .

I did't received the order confirmation email.

We send the order confirmation email with order #number for every successful purchase. Please try checking your spam folder if it’s not in your primary email. Even if you can’t find it simply contact us.

I used a credit/debit card but it says I paid through PayPal and I don’t own a PayPal account.

We use PayPal as our default payment method. PayPal guest checkout gives buyers the option to checkout using a debit or credit card without having a PayPal account login.

What is PayPal? Is PayPal secure?

PayPal is the most secure payment gateway to make an online payment. As of 2020, PayPal’s dominates online with over half of the market share. PayPal keep all your information safe. When you purchase using PayPal, the recipient won’t receive sensitive financial information like your credit card or bank account number. This way, you don’t have to worry about paying websites or people you don’t know.

Additionally, when you pay with PayPal on any website PayPal Purchase Protection covers you if you have a problem. If an item doesn’t arrive or is significantly not as described we will help you to get a full refund.

If you have a question about a particular product or order, mention it below. 

    or Text us at: (213) 973-0366
     
    Modern Depot
    3272 Osborne RD NE
    Atlanta, GA 30319
    United States